Alexandra Lewis
About Alexandra Lewis
Alexandra Lewis is the Deputy Program Manager at Maximus, with extensive experience in call center management and quality assurance.
Company
Alexandra Lewis is currently employed at Maximus. She has held several roles within the company, including Deputy Program Manager, Call Center Manager, and Call Center Operations Manager. Her tenure at Maximus spans multiple years, showcasing a diverse range of responsibilities and contributions to the company's operations.
Title
Alexandra Lewis holds the title of Deputy Program Manager at Maximus. In this role, she contributes significantly to the organization's strategic initiatives, including overseeing process improvements and coordinating site visits with customers, senior leadership, and contractors.
Education and Expertise
Alexandra Lewis earned a Bachelor of Science (BS) in Behavioral Sciences from the University of Kansas, studying from 2000 to 2004. Her academic background in behavioral sciences informs her approach to quality assurance and call center management, supporting her expertise in managing large teams and complex projects.
Background
Alexandra Lewis has extensive experience in call center management and quality assurance. She started her career at Vangent, Inc. as a Call Center Operations Representative before advancing to the roles of Call Center Supervisor and Call Center Manager. She then joined Ferrellgas as Quality Assurance Manager. Her career includes significant experience with Maximus, where she has held multiple managerial roles, contributing to the company's growth by participating in start-up teams for various government contracts and programs.