Alexys Diaz
About Alexys Diaz
Alexys Diaz is a Bilingual CSR Specialist I at Maximus with over 27 years of experience in customer service and sales across various industries.
Company: Maximus
Alexys Diaz currently works at Maximus as a Bilingual CSR Specialist I. She has been with the company since 2021, operating from Riverview, Florida, United States. In her role, she employs fluency in multiple languages to handle customer service responsibilities effectively.
Previous Title: Project Lead Coordinator at DGP&S Construction Inc
Prior to her current position, Alexys Diaz worked at DGP&S Construction Inc as a Project Lead Coordinator. She held this position for four months from 2020 to 2021 in Tampa, Florida. In this role, she coordinated various construction projects, ensuring that all operations ran smoothly.
Previous Experience: IT Quality Control Analyst at Anthem, Inc.
From 2014 to 2019, Alexys Diaz was employed as an IT Quality Control Analyst at Anthem, Inc. During her five-year tenure, she focused on different types of testing and interpreting results according to design and technical specifications. Her role was crucial in maintaining the company's IT quality standards.
Diverse Industry Experience with Amerigroup
Alexys Diaz has extensive experience working at Amerigroup in various roles. From 2009 to 2014, she was a DSU / Member Provider Service Representative II, and from 2007 to 2009, she served as an NCC / Member Provider Service Representative. Both roles were based in Tampa, Florida. Her work involved customer service and sales, where she honed her skills in resolving networking issues and driving operational improvements.
Education and Qualifications
Alexys Diaz has solid educational credentials, boasting two Associate's degrees. She studied Business Information Systems at Remington College-Tampa Campus from 2001 to 2002. Prior to that, she studied Business Administration and Management, General at Universidad Metropolitana Puerto Rico from 1995 to 1996. She also completed her high school education at Gabriela Mistral, earning a General Studies diploma after three years, from 1992 to 1995.