Alicia Lopez
About Alicia Lopez
Alicia Lopez is a Dual Pilot Customer Service Representative at Maximus, with a background in customer service and health insurance support.
Title
Alicia Lopez currently holds the role of Dual Pilot Customer Service Representative at Maximus. She has been in this position since July 2019, where she assists consumers with affordable health insurance and Medicare beneficiaries.
Company
Maximus employs Alicia Lopez as a Dual Pilot Customer Service Representative. Her work involves helping consumers navigate affordable health insurance options and assisting Medicare beneficiaries.
Previous Employment at Amway
In 2018, Alicia Lopez worked as an Independent Business Owner for Amway in the Indianapolis, Indiana Area. Her tenure lasted four months.
Previous Employment at Southeastrans, Inc.
Alicia Lopez served as a Call Center Representative at Southeastrans, Inc. from 2018 to 2019 in Indianapolis, Indiana. Her role lasted for 11 months.
Previous Employment at HealthEquity
In 2017, Alicia Lopez was employed at HealthEquity as an HSA Member Services representative for one month in Draper, Utah.
Previous Employment at Teleperformance USA
Alicia Lopez worked at Teleperformance USA as Android Tech Support from 2016 to 2017. Her tenure lasted one year in Sandy, Utah.
Education and Expertise
Alicia Lopez holds an Associate's Degree in Medical/Health Management and Clinical Assistant/Specialist from Stevens-Henager College, earned between 2014 and 2016. Additionally, she obtained a Certificate of Office Technician from Salt Lake Community College Skills Center in 2001-2002 and completed her high school education at Skyline High School in Salt Lake City, UT, from 1989 to 1992.
Professional Background
Alicia Lopez has a broad professional background, including roles such as Customer Service Representative, Health Insurance Specialist, Technical Support, and HSA Member Services. She has worked across various companies, such as General Dynamics Information Technology, Alorica, Xerox, Aerotek, and C3/CustomerContactChannels, Inc.
Skills and Interests
Alicia Lopez is bilingual, which allows her to assist a diverse range of customers. She has a strong interest in medical offices, health insurance, and accounting. Alicia enjoys engaging with people, researching information on the computer, and is motivated by a desire to overcome personal obstacles and succeed in her career.