Alicia Patel
About Alicia Patel
Alicia Patel is a Regional Account Manager at Maximus with extensive experience in customer service and team support.
Current Position at Maximus
Alicia Patel currently holds the position of Regional Account Manager at Maximus, a role she has been in since 2021. In this role, she is responsible for overseeing regional accounts, providing high-level support to her team, and ensuring efficient management of tasks while meeting strict deadlines. She demonstrates confidence in communication across all business levels and is capable of using her initiative when required.
Previous Professional Experience
Before becoming a Regional Account Manager, Alicia Patel worked in various roles. In 2021, she briefly served as a Branch Coordinator at Maximus for four months. Prior to that, she held customer-facing roles at several financial institutions: as a Customer Service Representative at TSB Bank and HSBC in 2020, and as a Customer Service Advisor at Santander UK from 2014 to 2019. She has also gained experience as a Receptionist at PDSA in 2020. These roles allowed her to hone her excellent customer service skills and task management abilities.
Educational Background
Alicia Patel completed her secondary education at Bishop Gore Comprehensive from 2007 to 2013. She furthered her education at The Open University, where she studied Digital Marketing. Her education provided a solid foundation for her career, equipping her with the skills needed for roles in account management and customer service.
Core Competencies
Alicia Patel has a proven ability to provide high-level support to team members and demonstrate excellent customer service skills. She manages tasks efficiently and effectively while consistently meeting strict deadlines. Her confidence in communicating at all levels of the business and her capability to use her initiative when required are key components of her professional skill set.