Alisha Thomas
About Alisha Thomas
Alisha Thomas is a Customer Service Representative at MAXIMUS with expertise in project management and proficiency in Microsoft Office tools. She is pursuing a degree in Business Administration and Management at Bethel University.
Title
Alisha Thomas serves as a Customer Service Representative at MAXIMUS, where she has been employed since January 2018. She also holds a concurrent position as a Chef Assistant at S&A Cakes in Memphis, Tennessee.
Professional Experience
Alisha Thomas has extensive experience in customer service roles, having worked at multiple prominent companies. Before joining MAXIMUS, she was a Customer Service Representative at American Home Shield from 2016 to 2017 and at GE from 2015 to 2016. Additionally, she served as a Verification Specialist at Verified Person by Sterling Talent Solutions for nine months in 2014-2015.
Education and Expertise
Alisha is currently pursuing a degree in Business Administration and Management at Bethel University, College of Professional Studies. Her extensive expertise also includes project management within the government administration industry, as well as proficiency in using Microsoft Excel and Microsoft Office for customer service tasks.
Skills and Technical Proficiency
Alisha excels in leveraging social media to enhance customer service experiences. She is proficient in utilizing tools such as Microsoft Excel and Microsoft Office, which play a significant part in her daily tasks as a Customer Service Representative.