Amanda Wells
About Amanda Wells
Amanda Wells is a Training Specialist currently working at Maximus in Reston, Virginia. She has extensive experience in training and customer service roles across various companies in the United States.
Current Role at Maximus
Amanda Wells has been serving as a Training Specialist at Maximus since 2013. Based in Reston, Virginia, she plays a crucial role in developing and facilitating training programs for employees, ensuring that team members are well-equipped with the necessary skills and knowledge. Her long-term tenure at Maximus highlights her commitment and expertise in training and development.
Previous Experience at Liberty Healthcare Group
Prior to joining Maximus, Amanda Wells worked as a Training Specialist at Liberty Healthcare Group from 2003 to 2013. During her decade-long tenure, she contributed significantly to the training and development of healthcare professionals. Her role involved designing training modules and delivering comprehensive training sessions to enhance employee performance.
Customer Service Specialist at Convergys
Amanda's career includes a position at Convergys as a Customer Service Specialist from 2002 to 2003. Based in Cincinnati, Ohio, she was responsible for handling customer inquiries and resolving issues efficiently. This role honed her customer service skills and provided valuable experience in a high-volume call center environment.
Call Center Supervisor at AT&T
Amanda Wells worked at AT&T as a Call Center Supervisor from 2001 to 2002 in Dallas, Texas. She was responsible for supervising a team of call center agents, ensuring high-quality customer service, and meeting performance targets. Her leadership skills were instrumental in managing and motivating her team.