Anita Tcholakian
About Anita Tcholakian
Anita Tcholakian is a Customer Service Representative at Maximus, specializing in IRS-related inquiries, particularly Covid-19 stimulus questions.
Current Position at Maximus
Anita Tcholakian currently works as a Customer Service Representative at Maximus, specifically with the Internal Revenue Service. In this role, she provides knowledgeable responses to inquiries, particularly those related to Covid-19 stimulus questions. Anita utilizes a computerized system for information gathering, tracking, and troubleshooting, maintaining up-to-date knowledge of IRS policies and regulations while adhering to privacy rules. She also completes daily electronic call logs and fills out timesheets as part of her responsibilities, referring customers to published materials, secondary sources, or more senior staff when necessary.
Previous Experience at Zaven's Photography Studio
Before joining Maximus, Anita Tcholakian worked at Zaven's Photography Studio as a Production Department Assistant from 2007 to 2012. During her tenure there, she was based in Franklin Square, New York. Her responsibilities included assisting in the production department, where she likely handled various tasks related to photography production processes. This experience provided her with skills and knowledge that contribute to her current role in customer service.
Educational Background at Ashford University
Anita Tcholakian earned a Bachelor of Arts in Health/Health Care Administration/Management from Ashford University, where she studied from 2015 to 2017. This educational background has equipped her with a strong understanding of healthcare administration and management principles, which are beneficial in her current role as a Customer Service Representative addressing Covid-19 stimulus questions and other IRS-related inquiries.
Studies at Nassau Community College
Before attending Ashford University, Anita Tcholakian studied at Nassau Community College, earning an Associate's degree in Hotel/Motel Administration/Management from 2004 to 2007. This coursework provided her with foundational knowledge and skills in management, which have been instrumental throughout her professional journey, particularly in customer service roles.