Ariana Nazario
About Ariana Nazario
Ariana Nazario is a Quality Assurance Analyst at Maximus with extensive experience in call center environments, known for her leadership skills and positive attitude.
Title
Ariana Nazario currently holds the position of Quality Assurance Analyst at Maximus, with extensive experience in process improvement and training development.
Work Experience at Maximus
Ariana Nazario has been working at Maximus since 2018, initially starting as a Process Improvement Analyst in the El Paso, Texas area. She transitioned to the role of Quality Assurance Analyst in 2020, operating in Las Cruces, New Mexico. Her work at Maximus has involved enhancing process efficiency and ensuring quality standards are upheld.
Previous Roles at General Dynamics
Ariana Nazario worked at General Dynamics Information Technology from 2011 to 2017. She served as a Quality Assurance Specialist for one year and as a Training Specialist for five years in Las Cruces, New Mexico. These roles included responsibilities in quality assurance and staff training, contributing to the overall operational success of the company.
Experience at Convergys and Econo Lodge Inn & Suites
From 2009 to 2011, Ariana worked as a Resolution Team POC at Convergys in Las Cruces, New Mexico. Prior to that, she managed the Econo Lodge Inn & Suites in Safford, Arizona from 2007 to 2009. These positions allowed her to hone her leadership and managerial skills.
Education and Academic Background
Ariana Nazario holds an Associate's degree in Secondary Education and Teaching from Eastern Arizona College, which she earned from 2005 to 2007. Her academic background has provided a strong foundation for her career in training and development.
Experience in Call Center Environments
Ariana has over eight years of experience in call center environments, where she has taken on roles in technical support, customer service, quality assurance, and training development. This extensive experience has equipped her with robust skills in process improvement and quality control.