Brandon Williams
About Brandon Williams
Brandon Williams is an Information Technology Field Technician at Maximus with a diverse background in IT support, customer service, and freelance audio production.
Title
Brandon Williams is currently employed as an Information Technology Field Technician.
Company
Brandon Williams works at Maximus as an Information Technology Field Technician. His responsibilities likely include troubleshooting and resolving IT issues, using proficiency gained through programs like Merit America.
Education and Expertise
Brandon Williams obtained an IT Support Certification from Merit America from 2021 to 2022. During this program, he gained proficiency in using the ServiceNow ticketing system, Microsoft 365, Windows 10, and other IT skills. Additionally, he completed the Google IT Support Certification program, developing skills in cloud concepts and system administration. Prior to this, he earned an Associate's degree in Liberal Arts and Sciences/Liberal Studies from Howard Community College.
Professional Background
Brandon Williams has gained diverse work experience throughout his career. Before his current role at Maximus, he worked as a Custodian for Frederick County Government, Maryland, and as a Sanitation Worker for the City of Rockville. His early career includes a role as an Environmental Assistant at MedStar Montgomery Medical Center, a Maintenance Technician at The Dolben Company, Inc., and an Operations Associate at Guitar Center. He also spent a significant period as a Laborer for the Nassau County Department Of Public Works.
Freelance Audio Production
In addition to his regular employment, Brandon Williams has pursued his passion for music and technology as a Freelance Audio Producer since 2013. This role leverages his strong interest in integrating technology with personal interests such as music and video games.
Customer Service Experience
Brandon Williams brings extensive customer service experience from a variety of roles. His background includes positions in custodial services, retail at Guitar Center, and freelance audio production. This diverse experience contributes to his ability to handle customer inquiries and IT issues efficiently.