Brian Alunan
About Brian Alunan
Brian Alunan is a Customer Service Representative at MAXIMUS with extensive experience in customer service and sales roles across various companies.
Title
Brian Alunan is a Customer Service Representative currently working at MAXIMUS since 2015.
Work Experience at MAXIMUS
Since 2015, Brian Alunan has been a Customer Service Representative at MAXIMUS. In this role, he handles customer inquiries and provides solutions to clients' needs and concerns in a fast-paced environment.
Past Work Experience
Brian Alunan has held various roles in customer service and sales throughout his career. He worked as a Customer Experience Specialist at Homejoy in 2015 for 1 month. In 2014, he was an Account Executive at Eat24 for 3 months. From 2011 to 2013, he served as a Customer Service Specialist and Route Sales Driver at Judi's Cleaners in Roseville, CA. From 2007 to 2008, he was a Customer Service Representative at Fulfillment Plus for 6 months. In 2006, he held the position of Customer Service and Sales Representative at K-Designers for 5 months. Additionally, he worked as a Sales Associate and Department Lead at Macy's from 2004 to 2005 in the Sacramento, California area.
Education and Expertise
Brian Alunan studied at Sierra College, where he pursued a program in Psychology from 2008 to 2009. He also attended California State University-Sacramento, focusing on English Language and Literature, General, from 2002 to 2003. Brian is proficient in providing oral presentations to both large and small groups, and he has demonstrated the ability to train and manage employees effectively as a team leader.
Skills in Customer Service
Throughout his career, Brian Alunan has shown a proven capability to efficiently determine solutions to customers' needs and concerns. His extensive experience includes addressing customer inquiries, enhancing customer satisfaction, and working in high-demand, fast-paced environments. This combination of skills underscores his adeptness in the customer service sector.