Brittany Hannah
About Brittany Hannah
Brittany Hannah is a Customer Service Representative at Maximus with over 10 years of experience in customer service, specializing in resolving complex customer inquiries.
Title
Brittany Hannah is currently a Customer Service Representative at Maximus.
Current Company: Maximus
Since 2021, Brittany Hannah has been employed at Maximus as a Customer Service Representative. In her role, she handles customer inquiries, uses systems like Salesforce, Workers Portal, and Genesys, and is involved in quality assurance monitoring and evaluation.
Previous Experience at Storage Sense Ballston Spa
From 2020 to 2021, Brittany worked as an Assistant Manager at Storage Sense Ballston Spa in Hattiesburg, Mississippi. During her six-month tenure, she managed property operations and customer interactions.
Previous Experience at SaviLinx
Brittany held the role of Customer Service Representative at SaviLinx from 2019 to 2020 in Hattiesburg, Mississippi. She spent one year addressing customer needs and inquiries.
Previous Experience at Tellus Self Storage
Between 2016 and 2019, Brittany worked as a Property Manager at Tellus Self Storage in the Hattiesburg, Mississippi Area. She managed property operations and ensured customer satisfaction.
Previous Experience at Tower Loan
In 2016, Brittany was a Manager Trainee at Tower Loan for three months in the Hattiesburg, Mississippi Area. Her role involved learning management skills and supporting customer financial needs.
Previous Experience at Sam's Club
Brittany worked as a Member Service Associate at Sam's Club from 2014 to 2016, providing customer service and support in Hattiesburg, Mississippi Area.
Previous Experience at Kiddos Kare Babysitting Services
Brittany owned Kiddos Kare Babysitting Services from 2013 to 2014 in Hattiesburg, Mississippi Area. She managed the business operations and provided babysitting services.
Previous Experience at Pizza Hut
From 2012 to 2013, Brittany was a Shift Manager Trainee at Pizza Hut in Hattiesburg, Mississippi Area. She supervised shift operations and supported team members.
Previous Experience at Subway
Brittany began her career as a Sub Artist at Subway from 2007 to 2012 in Louisville, Mississippi. She spent five years preparing food and serving customers.
Education and Expertise
Brittany studied Psychology at Southern New Hampshire University, earning a Master's degree from 2016 to 2020. She also received a Bachelor's degree in Psychology from The University of Southern Mississippi from 2012 to 2014. Brittany attended Louisville High School.
Customer Service Experience
With over 10 years of experience in customer service, Brittany specializes in resolving complex customer inquiries. She is passionate about building strong customer relationships and driving brand loyalty. Brittany also provides mentoring, training, and development to other customer service representatives.