Carey Hillman
About Carey Hillman
Carey Hillman is a Case Investigator at Maximus, specializing in COVID-19 case investigations and contact tracing, with a background in project management and customer service.
Case Investigator at Maximus
Carey Hillman currently holds the position of Case Investigator at Maximus, specializing in COVID-19 contact tracing at the Call Center. Based in Indiana, United States, Carey has been serving in this role since 2020. Key responsibilities include conducting epidemiological interviews to identify primary contacts of individuals who tested positive for COVID-19, recording detailed information using CRM systems, and providing guidance on self-isolation and symptom monitoring. This role demonstrates Carey's expertise in public health and infectious disease control.
Previous Experience at WellSpan Health
In 2020, Carey Hillman worked as a Contact Tracer for WellSpan Health in York, Pennsylvania, for a brief period of 3 months. During this time, Carey was involved in leveraging methodological approaches to track and manage exposures to COVID-19. This role involved working closely with healthcare professionals to ensure accurate and timely communication of public health information.
Project Management Roles
Carey Hillman has significant experience in project management. Notably, Carey served as a Project Manager at MagView in Fulton, Maryland, from 2019 to 2020 for 7 months. Additionally, Carey worked at PACSHealth LLC as a Project Manager, Customer Success and Channel Manager from 2016 to 2017 for 1 year in Scottsdale, Arizona. These roles encompassed project planning, execution, and managing cross-functional teams, demonstrating a strong background in project management and client-focused solutions.
Background in Customer Service
Before specializing in project management and contact tracing, Carey Hillman held a customer service role at Home Depot in Baltimore, Maryland Area, from 2018 to 2019 for one year. This period was marked by hands-on experience in managing customer interactions, resolving inquiries, and providing a positive shopping experience. This background laid the foundation for Carey's later roles in customer-focused project management and healthcare communications.
Educational Background
Carey Hillman holds a Bachelor's degree in Chemistry from the University of Maryland, College Park. Additional education includes memberships at the Project Management Institute and the Health Information Medical Systems Society in 1970. These academic and professional affiliates provide a robust foundation for Carey's diverse career in healthcare project management and case investigation.