Carolyn M. Oakes Rn, Bsn
About Carolyn M. Oakes Rn, Bsn
Carolyn M. Oakes, RN, BSN, is the Regional Nurse Manager at MAXIMUS, overseeing nurse assessors and ensuring compliance and customer satisfaction across 25 counties in Central and Western New York.
Title and Company
Carolyn M. Oakes serves as the Regional Nurse Manager at MAXIMUS. She has been with MAXIMUS since 2015 and is based in New York, New York, and Newark, New York. Her role involves supervising nurse assessors across 25 counties in Central and Western New York.
Previous Roles and Experience
Carolyn M. Oakes has held various roles in the healthcare industry over her extensive career. Prior to her current position at MAXIMUS, she worked as a Care Transitions Manager at HCR Home Care from 2013 to 2015 in Rochester, New York. She briefly served as a Care Manager at Partners in Internal Medicine in Penfield, NY, in 2013. In 2012, she was an Office Administrator at Premier Home Health Care Services, Inc. in Charlotte, NC. From 2010 to 2012, she held the position of Lead Transition Care Specialist at Carolinas Healthcare System. Earlier roles include Branch Manager/Nurse Manager at Coram Healthcare, CCRC/Consultant at Carolinas Research Associates/ClinForce, and Clinical Research Manager/CCRC at Southeast Renal Associates.
Military Service
Carolyn M. Oakes served as 1st Lieutenant in the United States Army Reserve Corps from 1981 to 1992. Her service spanned 11 years, reflecting a dedicated commitment to her country alongside her professional career in healthcare.
Education and Credentials
Carolyn M. Oakes holds an MBA/Healthcare from the University of Phoenix, although the specific dates regarding this degree are not clear. She achieved her Bachelor of Science in Nursing (BSN) from Keuka College, where she studied from 1975 to 1980. These educational credentials have provided her with a strong foundation for her roles in nursing and healthcare management.
Professional Responsibilities
In her role as Regional Nurse Manager at MAXIMUS, Carolyn M. Oakes is responsible for supervising nurse assessors across 25 counties in Central and Western New York for the Conflict Free Evaluation and Enrollment Center (CFEEC). Her duties include conducting random post-assessment home visits, performing chart reviews for compliance and accuracy, organizing outreach and education initiatives, conducting educational webinars, and acting as the point of contact for area providers. Additionally, she closely collaborates with the Quality Assurance team to assess nurse performance to ensure alignment with project and company expectations.