Catherine Hooper
About Catherine Hooper
Catherine Hooper is an Eligibility Support Customer Care Representative and Mentor at MAXIMUS in Athens, Texas, with extensive experience in clinical research coordination and medical assistance.
Company
Catherine Hooper currently works at MAXIMUS as an Eligibility Support Customer Care Representative and Mentor. MAXIMUS operates in the field of health and human services, providing solutions for government programs and agencies. Catherine has been with MAXIMUS since 2015, based in Athens, Texas.
Title
Catherine Hooper holds the title of Eligibility Support Customer Care Representative and Mentor at MAXIMUS. In this role, she provides customer support and mentorship, assisting with eligibility queries and ensuring a high standard of customer care. She is responsible for guiding newer employees and ensuring they are well trained.
Education and Expertise
Catherine Hooper studied at Remington College-Dallas Campus, where she achieved a certification in Medical Assisting from 2006 to 2007. She also earned her GED at Mesquite Academy in 2006. Her expertise includes conducting the informed consent process, taking patient medical histories and vital signs, performing venipuncture, injections, and various diagnostic procedures.
Background
Catherine Hooper has an extensive background in clinical research and medical assistance, working in various roles across several companies. She has experience as a Clinical Research Coordinator and Medical Assistant in institutions such as the Research Institute of Dallas, Southwest Family Medicine Associates, and St. Jude Medical. Her roles have involved patient care, subject recruitment, adverse event reporting, and ensuring compliance with research protocols.
Achievements
Catherine Hooper has demonstrated proficiency in numerous medical and clinical tasks, including conducting the informed consent process, preparing case report forms, and ensuring compliance with ICH/GCP and FDA regulations. She is skilled in using Electronic Data Capture (EDC) and Electronic Medical Records (EMR) systems and stays updated with current and upcoming research topics.