Chandra Smith
About Chandra Smith
Chandra Smith is the Arc Operations Manager at Maximus with extensive experience in operations and development roles at UPS, and holds multiple degrees in business and psychology.
Title
Chandra Smith holds the position of Arc Operations Manager at Maximus, a role that began in 2021. In this capacity, she oversees a range of operations to enhance and streamline processes, applying her extensive managerial experience and skill set to meet the company's objectives.
Professional Experience at Maximus
Chandra Smith has been with Maximus since 2021 in the role of Arc Operations Manager. Her responsibilities include implementing process improvements, performance management strategies, and developing succession planning initiatives. Her focus on operational efficiency and leadership continuity has contributed to the organization's stability and revenue growth.
Previous Roles at UPS
Chandra Smith has had a diverse career at UPS, holding multiple key positions. From 2010 to 2020, she served as an Operations Supervisor, where she utilized Six Sigma methodology to drive process improvements. She also worked as a Development Coach from 2010 to 2018, leading cross-functional collaboration efforts. Additionally, Chandra held the position of Technical Support for three months in 2010 in the Las Vegas, Nevada Area.
Education and Academic Achievements
Chandra Smith has a strong academic background that includes several degrees. She earned a Master of Business Administration (MBA) and a Master of Science (MS) in Management and Leadership from Western Governors University in 2018. She also obtained a Bachelor of Science (B.S.) in Psychology from Liberty University, studying from 2012 to 2014. Earlier, she achieved an Associate Degree in Communication from the University of Phoenix, where she studied from 2010 to 2012.
Skills and Expertise
Chandra Smith is skilled in implementing process improvements and performance management strategies. She has developed and executed succession planning initiatives and applied Six Sigma methodology to operations. Her expertise also includes leading cross-functional collaboration and creating innovative solutions to enhance customer service while balancing business and employee needs.