Charlene Collins
About Charlene Collins
Charlene Collins is a Quality Specialist at MAXIMUS with extensive experience in healthcare information technology and a background in customer service and management.
Title
Charlene Collins holds the position of Quality Specialist at MAXIMUS. She has been with the company in this role since 2014. MAXIMUS is based in the Lawrence, Kansas Area.
Professional Experience at MAXIMUS
Charlene Collins has a diverse career at MAXIMUS, starting as a Customer Service Representative in 2012. She then progressed to the role of Technical Support Representative in 2013, where she provided web chat assistance. She became a Claims Specialist in 2013, a role she held for a year. Since 2014, she has been serving as a Quality Specialist, focusing on analyzing data trends in healthcare information technology to provide actionable feedback.
Previous Work Experience
Before her roles at MAXIMUS, Charlene Collins worked as an Assistant Manager at Taco Bell in Lawrence, Kansas, from 2011 to 2014. In this capacity, she gained valuable management experience over a period of three years.
Educational Background
Charlene Collins earned an Associate degree in Applied Science from Johnson County Community College, where she studied from 2015 to 2017. Her educational background supports her expertise in analyzing data trends in healthcare information technology.
Technical Skills
Charlene Collins is skilled in using Adobe eLearning Suite and Adobe Indesign CC. These technical skills enhance her ability to analyze data trends and provide actionable feedback in her current role as a Quality Specialist.