Cheng Lee
About Cheng Lee
Cheng Lee is a Sr. Technician - Help Desk at Maximus with expertise in managing Microsoft Azure environments and a strong background in IT support.
Company
Cheng Lee is currently employed at Maximus, a company involved in enhancing IT support services within the government administration industry. Maximus focuses on delivering robust and efficient IT solutions, helping organizations optimize their technical support operations.
Title
Cheng Lee holds the position of Sr. Technician - Help Desk at Maximus, showcasing a progression in his career from Technician 1 to Sr. Technician within the same organization. This position underscores his responsibility and expertise in managing IT support and help desk operations effectively.
Education and Expertise
Cheng Lee earned an Associate of Science degree in Software Application Development from Rasmussen University between 2016 and 2018. His academic background complements his practical skills, particularly in managing and troubleshooting Microsoft Azure environments. This combination of education and hands-on expertise enables him to deliver high-quality IT support solutions.
Professional Background
Initially working as a Valet Attendant at Cornerstone Parking Group, Inc. from 2012 to 2017, Cheng transitioned into IT support roles at Maximus. He started as a Help Desk Technician 1 in 2019, progressed to Technician 2 in 2020, and now serves as a Sr. Technician. His career has been marked by steady growth in his technical and leadership competencies within the help desk sphere.
Achievements
Cheng Lee's career trajectory at Maximus is indicative of his robust leadership skills in IT support roles. His expertise in Microsoft Azure management has been instrumental in enhancing IT support services, particularly within the government administration domain. This proficiency has supported his steady upward mobility in the company.