Cheryl Day
About Cheryl Day
Cheryl Day is an Appeals Worker at Maximus Federal Services and also serves as an Executive Assistant at Brand Graphic Solutions and a Customer Service Representative at FNCB. She holds a Bachelor of Science in Business and an Associate of Arts from the University of Phoenix.
Current Role at Maximus Federal Services
Cheryl Day is employed as an Appeals Worker at Maximus Federal Services since 2018. In this role, she is responsible for handling appeals and ensuring adherence to policy and procedure. Her work is integral to maintaining quality control across different departments. She has earned the Maximus Team Player Award six times for surpassing expectations.
Executive Assistant at Brand Graphic Solutions
Since 2014, Cheryl Day has also been working as an Executive Assistant to the Vice President of Sales at Brand Graphic Solutions in Plymouth, PA. She assists in various administrative tasks, supports the Vice President in sales activities, and helps manage day-to-day operations.
Customer Service Representative at FNCB
Cheryl Day has been serving as a Customer Service Representative at FNCB since 2010. In this position, she provides customer support and resolves inquiries, ensuring high levels of customer satisfaction. Her role involves managing client accounts and addressing any issues that arise.
Education at University of Phoenix
Cheryl Day pursued higher education at the University of Phoenix, where she obtained a Bachelor of Science in Business in 2014. She studied Business, Management, Marketing, and Related Support Services. Prior to this, she earned an Associate of Arts degree in the same field in 2012.
Role as Subject Matter Expert
In her professional career, Cheryl Day serves as a subject matter expert on policy, procedure, and quality control. She is responsible for compiling, managing, and tracking performance metrics for up to 20 team members. Her expertise is utilized across multiple departments to ensure adherence to policies and high standards of quality.