Christen Mac Millan, Pmp, Csm
About Christen Mac Millan, Pmp, Csm
Christen Mac Millan, PMP, CSM, is the Vice President of Performance Operations at Maximus, with extensive experience in quality management and project operations.
Title: Vice President, Performance Operations
Christen Mac Millan currently holds the position of Vice President, Performance Operations at Maximus. This role, which began in 2020, involves overseeing the company's performance operations in Falls Church, Virginia. Christen brings to this role a wealth of experience and a strong background in quality management, program management, and operational strategy.
Professional Experience at Maximus
At Maximus, Christen Mac Millan has held multiple leadership positions. Before becoming the Vice President, Performance Operations, Christen served as Senior Director, Operations from 2018 to 2020 and as Director, Quality, Training, Professional Services in 2018. Christen was also the Director of Quality Management at Maximus from 2015 to 2018. Each of these roles involved significant responsibilities in improving operational efficiencies, elevating quality standards, and implementing comprehensive training programs.
Career at DynCorp International
Christen Mac Millan worked at DynCorp International as Director, Quality Systems; Corporate Performance Excellence from 2010 to 2014. In these roles, Christen focused on establishing and maintaining quality assurance standards and performance excellence initiatives. The position required a strategic approach to continuous improvement processes across falls church, VA & Fort Worth, TX locations.
Education and Professional Development
Christen Mac Millan obtained a B.A. from George Mason University, specializing in Psychology with a concentration in Industrial-Organizational Psychology, focusing on international governments. This educational background provided Christen with a solid foundation in understanding human behavior in organizational contexts, further used in leading multiple enterprise-wide ISO and CMMI implementations and designing career progression and training programs in project management, quality management, and IT.
Public Speaking and Professional Contributions
Christen Mac Millan has established a reputation as a seasoned public speaker. He has delivered presentations at several professional forums, including local PMI Chapters, the Maryland Quality Assurance (QA) Society, and the International CMMI Users Conference in 2007. Christen's speaking engagements often focus on topics such as quality management systems, process improvement, and professional development in IT and defense services.