Curtis Gembe
About Curtis Gembe
Curtis Gembe is a Service Desk Manager at Maximus with extensive experience in IT support roles across various companies.
Current Role at Maximus
Curtis Gembe is currently employed at Maximus as a Service Desk Manager - LMP. His tenure at Maximus began in 2021. In his role, he is responsible for overseeing the service desk operations, ensuring efficient processes, and handling any issues that arise in the lifecycle management program (LMP). His extensive experience in IT operations and previous roles have equipped him with the skills needed to manage a team effectively and maintain high levels of customer satisfaction.
Previous Experience at General Dynamics Information Technology
From 2019 to 2021, Curtis Gembe worked at General Dynamics Information Technology as an Operations Manager - LMP. During his two-year tenure in Chambersburg, Pennsylvania, he managed the daily operations of the lifecycle management program. His role involved coordinating between different teams to ensure smooth workflow and operational efficiency. His leadership contributed to the enhancement of operational protocols and service delivery.
Experience at CSRA Inc.
Curtis Gembe has held multiple roles at CSRA Inc. From 2018 to 2019, he served as a Service Desk Lead - LMP, where he led the service desk team and ensured effective issue resolution. Prior to that, he worked as a Service Desk Tier III - LMP from 2016 to 2018. In these roles, he was responsible for handling complex technical issues and providing tier-three support, leveraging his deep technical knowledge and problem-solving skills.
Role at GDC (Global Data Consultants)
Between 2014 and 2016, Curtis Gembe worked as a Service Desk Analyst at GDC (Global Data Consultants) in Chambersburg, Pennsylvania. His responsibilities included providing technical support, addressing user issues, and ensuring the smooth operation of IT services. This position helped him build strong analytical skills and a robust understanding of service desk operations.
Education and Qualifications
Curtis Gembe studied at YTI Career Institute-Mechanicsburg, where he pursued a Specialized Technology Degree and achieved an Associate's degree. He completed his studies there from 2011 to 2013. Additionally, he attended Greencastle-Antrim High School briefly in 1970. His education provided him with foundational technical knowledge and skills that have been instrumental in his professional career.