Cynthia Fletcher Dustin
About Cynthia Fletcher Dustin
Cynthia Fletcher Dustin is a Technician 1 Help Desk at Maximus with extensive experience in graphic and web design, marketing, and IT support.
Current Role at Maximus
Cynthia Fletcher Dustin currently holds the position of Technician 1 Help Desk at Maximus. She began this role in 2022 and is based in Eagan, Minnesota. In this capacity, she provides technical support and assistance to users, addressing a range of IT-related issues to ensure smooth operational functionality within the company.
Professional Experience at TEKsystems
Prior to her current role at Maximus, Cynthia worked at TEKsystems as a Technician 1 Help Desk from 2021 to 2022, based in the Greater Minneapolis-St. Paul Area. During her tenure, she supported IT operations, handling user queries and troubleshooting technical problems to facilitate efficient organizational workflow.
Volunteer Work for Cancer Patients
From 2019 to 2023, Cynthia volunteered as an Administrative Assistant Manager for cancer patients in the Greater Minneapolis-St. Paul Area. She played a key role in managing administrative tasks and providing support to enhance the wellbeing and care of cancer patients during their treatment.
Owner of Cynthia's Health Hut
Cynthia owned and operated Cynthia's Health Hut from 2012 to 2018 in Hugo, Minnesota. During this period, she managed various business operations related to health and wellness, overseeing the daily activities to ensure the successful running of her business.
Education and Certifications
Cynthia has pursued extensive education and certification programs in various fields. She studied at IT Career Lab Minneapolis, obtaining certifications in COMPTIA NETWORK+ and Microsoft 365. Additionally, she has taken multiple online courses via Coursera, Udemy, and Lynda.com to enhance her skills in marketing, social media, SEO, and digital strategy. Her academic pursuits also include a BA from Metro State University and an AA from Hennepin Technical College.
Technical Proficiency and Software Expertise
Cynthia possesses extensive experience with graphic and web design software, including Adobe Creative Cloud, Macromedia Studio MX, and AutoCADLite. Her technical skills extend to database design and maintenance with proficiency in OnBase, MS Access, Filemaker Pro, MySQL, and SQL. She is also well-versed in web programming languages such as HTML, DHTML, XHTML, CSS, JavaScript, and ColdFusion MX.