Daryn Carmichael
About Daryn Carmichael
Daryn Carmichael is a Project Analyst II at Maximus with extensive experience in customer service, sales management, and project management across various industries.
Current Role at Maximus
Daryn Carmichael currently holds the position of Project Analyst II at Maximus, starting in 2021. Operating in a fully remote capacity, Daryn brings extensive experience in process improvements, client relations, and operational/project management to the role. Specializing in remote and virtual workplace management, Daryn is pivotal in driving project success and ensuring efficient project execution across various initiatives at Maximus.
Previous Positions at Maximus
Prior to the current role, Daryn Carmichael worked in several supervisory roles at Maximus in 2021. As a Suitability Supervisor for 3 months, and as an IRS SPSC Supervisor for 7 months, Daryn managed teams, led training and development initiatives, and ensured compliance with regulatory requirements. These supervisory roles reinforced Daryn's capabilities in leading remote teams and managing client relations effectively.
Experience in Customer Service and Retail
Daryn Carmichael has a diverse background in customer service and retail management. From 2019 to 2021, Daryn served as a Customer Service Specialist at Petal, where he gained valuable experience in the fintech sector. Prior to that, Daryn held roles such as Freelance Makeup Artist at The Estée Lauder Companies Inc. (2018-2019) and Customer Service Representative at Bank of America (2017-2018). In retail management, Daryn worked at various companies including Dillard's Inc. as Counter Manager, White House Black Market as Sales Manager, and Capital One as Customer Service Representative, all based in Richmond, Virginia.
Expertise and Specializations
Daryn Carmichael specializes in process improvements, client relations, training and development, operational/project management, and remote/virtual workplace management. With significant experience in retail and sales management, call-center management, and growing start-up/small business organizations, Daryn is adept at identifying areas for operational enhancement and implementing effective solutions. This blend of expertise positions Daryn as a versatile professional capable of managing various aspects of business operations efficiently.
Pursuit of Continuous Learning
Daryn Carmichael is actively pursuing a Project Management Professional (PMP) certification, demonstrating a commitment to continuous professional growth and development. In addition to formal education, Daryn runs a book club open to anyone interested in joining, underscoring a passion for lifelong learning. With hobbies such as sewing, cycling, traveling, and learning new languages, Daryn maintains a well-rounded and dynamic approach to both personal and professional life.