David Bergman
About David Bergman
David Bergman is an Analyst in IT Asset Configuration at Maximus, with extensive experience in various IT and support roles across multiple companies in the United States.
Professional Experience at Maximus
David Bergman currently serves as an Analyst - IT Asset Config at Maximus since 2022. Previously, he worked as a Senior Technician from 2021 to 2022 based in the Greater Minneapolis-St. Paul Area. Before that, he held the position of Tier 2 Tech from 2019 to 2021, and Tier 1 Tech from 2018 to 2019, all in the United States.
Previous Roles in IT and Technical Support
David Bergman has a diversified background in IT and technical support roles. He worked as a NOC Engineer/End User Support at Computex Technology Solutions in Minnetonka, Minnesota, for 3 months in 2018. He also had short stints at Boston Scientific as IT End User Services in 2017, and Global Tel*Link as Help Desk Specialist Tier 1 in the same year in the Greater Minneapolis-St. Paul Area. Earlier in his career, he served as an IT Support Specialist/Technician at Corporate Technologies LLC from 2013 to 2015.
Early Career and Managerial Roles
In the early stages of his career, David served in various roles outside of IT. He worked as Assistant Manager at Perkins Family Restaurants from 2006 to 2007 in Midway St. Paul, MN, and at 8th Street Grill from 2004 to 2005. His longer tenures included working as Waiter, Trainer, and Shift Lead at Copeland's of New Orleans from 2001 to 2005 and Pickled Parrot Bar & Grill from 2002 to 2004.
Educational Background in IT
David Bergman holds an Associate's degree in Information Technology Networking/Security from Century College, which he completed between 2011 and 2013. He also attended the Minnesota School of Business in 2010, where he studied Information Technology for 11 months. His educational background has provided him a strong foundation for his roles in IT asset management and technical support.
Specialized Skills and Responsibilities
David is responsible for providing analytical, operational, and administrative support in Technology Asset Management. His duties encompass software and hardware asset tracking, compliance, maintenance, life cycle planning, and costing. He is recognized for his effort in taking the most calls and resolving issues with positive customer feedback, for which he has received monthly bonuses.