Donna Kozak
About Donna Kozak
Donna Kozak is the Correspondence Manager at MAXIMUS in Fort Pierce, FL, specializing in handling escalated issues and enhancing vendor performance.
Current Role at MAXIMUS
Donna Kozak has been serving as the Correspondence Manager at MAXIMUS since 2016, based in Fort Pierce, FL. In this role, she specializes in handling escalated issues and ensuring their resolution in a timely manner. She is also responsible for leading a team to coordinate work activities that align with program requirements. Her contributions include implementing audit controls and operating procedures to enhance vendor performance.
Previous Experience at QVC
Before joining MAXIMUS, Donna Kozak worked at QVC in Port St. Lucie, FL. From 2011 to 2016, she held the position of Shift Manager, overseeing daily operations for five years. Prior to that, she served as Order Services Supervisor at QVC from 2010 to 2011, focusing on managing order-related activities and ensuring customer satisfaction.
Role at ACS Education Services Inc.
Donna Kozak's professional journey includes her tenure at ACS Education Services Inc. from 2007 to 2010 in Utica, NY. During this period, she held the position of Operations Manager, where she managed various operational tasks and contributed to the overall efficiency of the organization.
Educational Background
Donna Kozak attended Sherburne-Earlville Central High School, where she studied Advanced Math and Science. She earned a NYS Regents Diploma, showcasing her proficiency and dedication to her studies.