Donovan Shipp
About Donovan Shipp
Donovan Shipp is a Business Analyst at Maximus with over 20 years of experience in workforce management and real-time crisis management.
Title: Business Analyst at Maximus
Donovan Shipp is a Business Analyst at Maximus, where he began working in 2021. In this role, he is involved in various analytical duties in Atlanta, Georgia. His responsibilities include data analysis, process improvement, and utilizing his extensive background in workforce management to optimize business operations.
Operations Manager at 7th Dimension Marketing, LLC
Donovan Shipp has been serving as the Operations Manager at 7th Dimension Marketing, LLC, since 2019. Based in Alpharetta, Georgia, he oversees daily operations and integrates his comprehensive experience in workforce planning and management to enhance operational efficiency and business performance.
Workforce Management Experience
With over 20 years of experience in workforce management, Donovan Shipp has held multiple key positions at Verizon. His roles have spanned from Associate Team Support in Customer Service to Sr. Analyst in Work Force Planning & Analysis. He has a notable history in handling real-time crisis management and root cause analysis, crucial for bolstering business resilience and productivity.
Educational Background
Donovan Shipp has a significant academic background, having studied Computer Information Systems at the University of Phoenix, where he earned a Master's degree. Additionally, he holds a Bachelor of Science degree in Computer and Information Sciences and Support Services from Ohio University. His education has been foundational in his career, providing him with the technical expertise necessary for his roles.
Previous Roles and Responsibilities
Before his current roles, Donovan Shipp worked at Maximus Inc. as a Workforce Management Analyst and served as a Logistics Courier at FedEx Ground, DAS Logistics. His tenure at Verizon spanned multiple roles, including roles in Local Resource Management and South Area Call Center Operations. His contributions in these positions involved comprehensive workforce analysis and planning, ensuring operational efficiency.