Doug Fenby
About Doug Fenby
Doug Fenby is a Call Center Team Lead at MAXIMUS and the Founder and Administrator at Administrative Leadership in Lansing, Michigan. He has extensive experience in management and customer support roles, with a background in Business Administration.
Company
Doug Fenby is currently employed at MAXIMUS as a Call Center Team Lead in the United States since 2018. He also holds a multifaceted role at Administrative Leadership in the Lansing, Michigan Area, where he serves as Founder, Administrator, Supervisor, and Office Manager since 2018.
Title
Doug Fenby holds the role of Call Center Team Lead at MAXIMUS. He is also a Founder, Administrator, Supervisor, and Office Manager at Administrative Leadership in Lansing, Michigan Area.
Education and Expertise
Doug Fenby earned a Bachelor of Business Administration (B.B.A.) in Business Administration and Management from Northwood University in 2014. Prior to that, he studied Business Administration at Lansing Community College in 2011. His key expertise includes team building and training, which are critical to his role as a Call Center Team Lead, along with strong public speaking skills that enhance his effectiveness in leadership.
Work Experience
Doug Fenby has held various positions over the years. Before his current roles, he was an Assistant Manager at Menards in West Lansing, Michigan from 2015 to 2018. He worked as Customer Support at Horrock's Farm Market in Lansing, Michigan from 2013 to 2015. He served as Office Manager at Dynamic Control Systems in Lansing, Michigan for a year from 2011 to 2012. His earlier experience includes working as a Customer Support Technician at Delphi from 2003 to 2005.
Professional Network
Doug Fenby actively engages with industry leaders through his extensive network. As a LinkedIn Open Networker (LION), he is open to connecting broadly within the industry, offering a valuable resource for recruiters and hiring managers.