Dr. Gerry Young, Mpm
About Dr. Gerry Young, Mpm
Dr. Gerry Young is a Call Center Supervisor at Maximus with extensive experience in technology and management roles across various organizations.
Title
Dr. Gerry Young is currently serving as a Call Center Supervisor at Maximus, a position he has held since 2021 in Boston, Massachusetts.
Previous Roles and Experience
Dr. Young has extensive experience across a variety of roles in both the public and private sectors. He served as an Information Technology Manager at the Federal Department of Commerce from 2020 to 2021 in Lawrence, Massachusetts. Prior to that, he worked as a Management/Technology Consultant at JMH Unlimited from 2012 to 2020 in the Greater Boston Area. Dr. Young also held the position of Chief Technology Officer at Public Consulting Group from 2010 to 2012 and Secretariat Chief Information Officer at the Commonwealth of Massachusetts from 2008 to 2010. His earlier roles include Implementation Manager at EDS and Vice President of Business Development at Environmental Systems Products, among others.
Education and Expertise
Dr. Young has a strong educational background that includes a Research Doctorate from Andover Newton Theological School, where he studied Ancient Koine Greek literature and language, Hebrew, and Theology. He completed the Advanced Management Program at Southern Methodist University - Cox School of Business and earned a Master of Divinity from Gordon Conwell Theological Seminary. Additionally, he holds a Bachelor of Science in Management Information Systems from Southern New Hampshire University and an Associate in Applied Science in Aerospace Technology from the University of New Hampshire.
Military and Leadership Background
Dr. Young served nearly twelve years on active duty with the 1st Special Operations Wing at Hurlburt Field, Florida, involving AC-130 Spectre Gunships and AH-64 Black Hawk helicopters. He is a distinguished graduate of the NCO Leadership School and the NCO Academy, and also graduated from the Senior NCO Academy. In 2008, he was awarded a disability rating due to serious injuries sustained during his military service.
Achievements and Recognitions
Dr. Young authored the technical components of the original ID Theft law in Massachusetts (201 CMR 17.00, 2008), which became a cornerstone for a national discussion on ID Theft legislation. His foresight on ID Theft issues was validated in 2020. He was cited in major publications like CIO Magazine, Network World, and Government Technology for his expertise. Dr. Young was also honored as Information Security Executive of the Year for North America in the Government Category in both 2009 and 2010.