Elinor H
About Elinor H
Elinor H is a Remote Bilingual Mandarin and Cantonese Customer Service Representative at Maximus, with a diverse work history in customer service, interpretation, and various other roles.
Title
Elinor H holds the position of Bilingual Mandarin and Cantonese Customer Service Representative at Maximus. She is responsible for managing client interactions in Mandarin and Cantonese, ensuring effective communication and customer satisfaction.
Current Roles at Maximus
Elinor H began her role at Maximus in 2022 and continues to provide remote customer service. She is integral in facilitating translation services for non-English speaking callers, providing assistance with life event changes, demographic updates, and special enrollment periods for healthcare coverage. Elinor also participates in co-browse interactions to help consumers navigate the New York State of Health (NYSOH) application process, and ensures compliance with confidentiality and privacy policies.
Previous Employment at Amazon Logistics
Elinor H previously worked as a Delivery Driver for Amazon Logistics in Newark, New Jersey from 2020 to 2021. During her 7-month tenure, she was responsible for timely and safe delivery of packages to customers, contributing to the efficiency of Amazon's logistics operations.
Education at York College
Elinor H studied at York College of the City University of New York. Specific details regarding her field of study or degree are not specified, but her time at York College has contributed to her professional development and expertise.
High School Education
Elinor H completed her high school education at the High School of Economics and Finance. She studied Business Administration and Management, General, from 2006 to 2010. This foundational education equipped her with essential knowledge and skills for her diverse professional roles.