Emily Hubbard
About Emily Hubbard
Emily Hubbard is a Customer Service Representative at Maximus in Victoria, British Columbia, with a diverse background in customer service and project management.
Current Position at Maximus
Emily Hubbard is currently employed as a Customer Service Representative at Maximus. Based in Victoria, British Columbia, Canada, she has been with the company since 2021. In her role, Emily provides frontline support for various provincial government programs and services. Utilizing her expertise in Salesforce and Sharepoint, she has been instrumental in managing COVID-19 vaccination bookings efficiently.
Previous Experience at AI Services Ltd
In 2019, Emily Hubbard worked as a Supervisor at AI Services Ltd in London, England, United Kingdom. Her tenure lasted for 5 months. During her time there, she oversaw various supervisory tasks and managed a team, contributing to the company's operational efficiencies.
Role at Concordia University
Emily Hubbard held multiple positions at Concordia University in Montreal, Quebec, Canada. From 2015 to 2018, she worked as a Business Analyst on the Sustainment Team, focusing on long-term strategic projects. Prior to that, from 2013 to 2015, she served as a Testing Analyst, engaging in rigorous testing processes to ensure the university's technical systems were robust and efficient.
Educational Background
Emily Hubbard has a Bachelor of Arts (B.A.) degree in English Literature and Professional Writing from Concordia University, where she studied from 2007 to 2013. Additionally, she completed a Professional and Continuing Studies program in Leading Projects in a Digital Environment at Royal Roads University in 2021, enhancing her project management skills in digital contexts.
Work History in London, United Kingdom
Emily Hubbard has an extensive work history in London, United Kingdom. She worked at Spartan Crew Ltd as a Crew Chief from 2018 to 2020, and concurrently, she was a Server at Off to Work from 2018 to 2020. During these roles, she gained valuable experience in team leadership and customer service.