Eric G. Moteberg
About Eric G. Moteberg
Eric G. Moteberg is a Help Desk Technician at Maximus with extensive experience in customer service and technical support, and a background in Computer Science.
Professional Experience at Maximus
Eric G. Moteberg currently works as a Help Desk Technician at Maximus in Eagan, Minnesota. His tenure started in 2020. Prior to this role, he served as an Information Technology Help Desk Technician from 2019 to 2020 in Saint Paul, MN. At Maximus, he provides technical support and assists in resolving various IT-related issues.
Work Experience at CenturyLink
From 2016 to 2020, Eric worked at CenturyLink as an Operations Technician 2, Surveillance, in Saint Paul, MN. His role involved monitoring and maintaining telecommunications infrastructure to ensure uninterrupted service and operational efficiency.
Roles at Comcast Cable and Comcast Corporation
Eric held multiple positions at Comcast Cable and Comcast Corporation from 2002 to 2016. He worked as a Customer Account Executive, Billing CAE, and CAE - Tier, predominantly in Saint Paul, MN. In these roles, he handled customer accounts, provided billing support, and resolved technical issues for Comcast customers.
Early Career at Panasonic Service Company
Eric began his career at Panasonic Service Company, where he worked from 1998 to 2002. As part of the Customer Service and Technician Support team, he provided customer support and technical assistance, showcasing his capability to handle various customer service scenarios.
Educational Background
Eric has a solid educational foundation. He earned an Associate of Science in Computer Science from Inver Hills Community College, completing his studies between 2021 and 2023. Previously, he studied Bible at Oak Hills Christian University from 1993 to 1997 and completed Liberal Arts Studies at Anoka-Ramsey Community College from 1991 to 1993. He is also a graduate of Anoka Senior High School, where he received his Secondary Diplomas and Certificates.
Technical Skills and Expertise
Eric has extensive experience in provisioning and supporting various software tools, including AWS, Smartsheets, Zoom, Panviva, and Adobe. He also possesses expertise in maintaining and optimizing personal computer systems and home networks. His skill set spans both Microsoft and Macintosh systems.
Future Educational Pursuits
Eric plans to further his education by pursuing a degree in Computer Science. This aligns with his career in technical support and IT, potentially enhancing his capabilities and qualifications in these fields.