Erica Grado
About Erica Grado
Erica Grado is a Program Outreach Specialist at MAXIMUS and a Beneficiary Outreach Specialist at ForwardWorks Consulting, LLC, with a background in strategic communication and marketing.
Current Role at ForwardWorks Consulting
Erica Grado currently serves as a Beneficiary Outreach Specialist at ForwardWorks Consulting, LLC. She has been with the company in this remote role since 2021. Her responsibilities include engaging with beneficiaries to provide necessary guidance and support. She leverages her expertise in content, communication, and clarification to ensure that beneficiaries understand the services and benefits available to them.
Position at MAXIMUS
Since 2020, Erica Grado has been working as a Program Outreach Specialist at MAXIMUS. In this position, she engages in outreach initiatives to connect with program participants and ensure they are well-informed about the resources and services provided by MAXIMUS. Her role emphasizes strong communication skills to effectively reach and assist beneficiaries.
Professional Experience in Marketing
Erica Grado has held multiple roles in the marketing field. She worked as a Print Marketing Coordinator at GoodRx from 2018 to 2019 in Santa Monica, California, where she contributed to print marketing campaigns. Additionally, she served as a Digital Marketing Associate I at USBA (Uniformed Services Benefit Association) from 2017 to 2019 in Overland Park, KS, focusing on digital marketing strategies. Earlier in her career, Erica fulfilled the role of Marketing Coordinator at SCD Probiotics, LLC in Kansas City, MO, for two months in 2016.
Academic Background and Early Career Roles
Erica Grado attained her Bachelor's of Journalism with a focus on Strategic Communication from the University of Missouri, where she studied from 2011 to 2016. During her time at the university, she also held positions that contributed to her professional development, including Leadership Advisor and Academic Advising Assistant. These roles provided her with valuable experience in leadership and advising, laying the foundation for her future positions in marketing and outreach.
Involvement in Social Security's Ticket to Work Program
Since November 2021, Erica Grado has been involved in the Social Security's Ticket to Work Program. This program assists beneficiaries in obtaining the support and services they need to succeed in the workforce. Erica's involvement showcases her commitment to helping individuals navigate their benefits and achieve their career goals.