Erikk Isfeld
About Erikk Isfeld
Erikk Isfeld is a Business System Analyst at Maximus in Victoria, British Columbia, Canada, with a history of various roles at the same company since 2007.
Current Role at Maximus
Erikk Isfeld is currently serving as a Business System Analyst at Maximus in Victoria, British Columbia, Canada. He started this role in 2019 and is responsible for analyzing and optimizing business systems within the company. This role involves evaluating business processes, identifying areas for improvement, and implementing system solutions to enhance operational efficiency.
Past Roles at Maximus
Before becoming a Business System Analyst, Erikk Isfeld held several positions at Maximus. From 2018 to 2019, he worked as a Business Systems Coordinator, holding responsibilities for coordinating system-related projects. Prior to that, he served as a Document Operations Clerk from 2009 to 2018, managing document-related operations. From 2007 to 2009, he was a Customer Service Representative, where he was involved in direct customer interactions and support.
Experience at Teleperformance
Erikk Isfeld worked as an Operations Trainer at Teleperformance in Thunder Bay, Ontario, Canada, from 2005 to 2007. His role involved training new employees, developing training materials, and ensuring that staff were well-prepared to meet performance standards.
Early Career at West Corporation
In his early career, Erikk Isfeld was a Customer Service Representative at West Corporation from 2003 to 2004. During this time, he was tasked with handling customer inquiries, providing support, and resolving issues, gaining foundational experience in customer service and operations.