Gayla Napier, Ph.D.
About Gayla Napier, Ph.D.
Gayla Napier, Ph.D., is the Director of Organizational Change Management at Maximus and a Full Professor at the Jack Welch Management Institute. She is also the founder of Napier Consulting, LLC, and a founding member of the ACMP Utah Chapter.
Company
Gayla Napier, Ph.D., has been serving as the Director of Organizational Change Management at Maximus since 2020. Maximus, based in Reston, Virginia, provides government services and citizen engagement offerings. In her role, Napier focuses on implementing and driving organizational change strategies to enhance productivity and efficiency across different sectors.
Education and Expertise
Gayla Napier holds a Ph.D. in Human and Organizational Systems from Fielding Graduate University. She also earned an M.A. in Human Development from the same institution. Additionally, she holds an M.A. in Organizational Design & Effectiveness from The Fielding Institute, a B.S. in Psychology from Westminster College, and an A.S. in General Studies from Salt Lake Community College. Her extensive educational background underpins her expertise in organizational change, development, and complex system management.
Professional Background
Gayla Napier has significant experience in organizational change management spanning various industries and roles. She was the Organizational Change Manager at CNSI from 2018 to 2020 and Principal Consultant for Organizational Change Management at Ciber Global from 2014 to 2018. Earlier in her career, she held management roles at BearingPoint, GEP Business Solutions, and Technology Solutions Company. Her comprehensive experience equips her with a diverse skill set in managing organizational transformations.
Achievements
Gayla Napier is a founding member of the ACMP Utah Chapter since 2019. She also founded Napier Consulting, LLC in 2018, offering coaching and consulting services in organizational change and development. Additionally, she serves as a Full Professor at the Jack Welch Management Institute, where she specializes in Organizational Change and Culture, Business Analytics, and Capstone projects. Her recognition includes serving as a Fellow at the Institute for Social Innovation at Fielding Graduate University.
Specialization in Organizational Change Management
At Maximus, Gayla Napier utilizes her expertise in managing complex systems such as MES (Manufacturing Execution Systems) and MMIS (Medicaid Management Information Systems), which are essential for the manufacturing and healthcare industries. Her work emphasizes the optimization and implementation of change strategies to improve organizational performance and adapt to evolving industry demands.