Gregory Blaylock
About Gregory Blaylock
Gregory Blaylock is an Operations Supervisor at MAXIMUS and General Dynamics Information Technology, with extensive experience in customer service and quality management.
Operations Supervisor at MAXIMUS
Gregory Blaylock has been serving as an Operations Supervisor at MAXIMUS since 2018. Situated in the Jacksonville, Florida Area, Blaylock leads operational tasks and ensures that all procedures comply with company standards. His role involves coordinating team activities and improving various operational metrics to enhance overall efficiency.
Operations Supervisor at General Dynamics Information Technology
Gregory Blaylock has been working as an Operations Supervisor at General Dynamics Information Technology since 2014. In this position, he oversees operations, implements key processes, and maintains high levels of productivity within his team. Based in the Jacksonville, Florida Area, Blaylock contributes significantly to streamlining operations and ensuring high performance within the organization.
Previous Supervisory Roles at Sallie Mae
From 2006 to 2011, Gregory Blaylock held multiple roles at Sallie Mae, including Supervisor & PRS II, Supervisor, Production Research Specialist, and Customer Service Agent. During his tenure, Blaylock developed and implemented strategies to improve customer care and operational efficiency. His efforts included boosting Customer Satisfaction survey scores and engaging in quality assurance to ensure adherence to company standards.
Ancillary Support Representative at CPSI
Since 2012, Gregory Blaylock has been working as an Ancillary Support Representative at CPSI. In this role, he provides crucial support services, ensuring that ancillary functions run smoothly. His experience in customer service and operations aligns well with the responsibilities of this position, making him a valuable asset to the team.
Education and Business Administration
Gregory Blaylock studied at Gulf Coast State College, where he achieved a degree in Business Administration. His education in business administration has equipped him with essential skills for managing operations, supervising teams, and improving operational metrics within various organizations.