Haemant Sawh
About Haemant Sawh
Haemant Sawh is a Supervisor at MAXIMUS with over 25 years of experience in contact center, customer service, and operations management.
Current Role at MAXIMUS
Haemant Sawh is currently employed as a Supervisor at MAXIMUS. He started his role in 2017 and continues to work in this capacity. His responsibilities include overseeing team operations and ensuring efficient project management through collaboration with other departments. He is based in Victoria.
Previous Experience at The Source
From 2014 to 2016, Haemant Sawh served as the Customer Care Manager at The Source in Barrie, Ontario. During his tenure, he was responsible for managing customer service teams and ensuring high levels of customer satisfaction. He contributed to the enhancement of customer care protocols and procedures.
Role at Canon Canada
Between 2012 and 2014, Haemant Sawh worked as a Supervisor in the Order Desk & Process Support department at Canon Canada. Located at 6390 Dixie Road, Mississauga, his role involved overseeing order processing systems and supporting process improvements to streamline operations.
Experience at Rogers Communications
Haemant Sawh was employed as a Call Center Manager at Rogers Communications from 2007 to 2012. Based at 8200 Dixie Road, Brampton, he managed call center operations and developed strategies to improve customer service efficiency. His role included leading a large team and implementing training programs.
Education and Credentials
Haemant Sawh holds a Paralegal Diploma from triOS College Business Technology Healthcare, obtained in 2017. He also completed his OAC/Grade 13 from Gordon Graydon Secondary School in 1989. Earlier, he earned his High School Diploma from Couva Government Secondary in 1986. His educational background complements his extensive experience in customer service and operations management.
Extensive Experience in Contact Center Management
Haemant Sawh has accumulated over 25 years of experience in contact center, customer service, and operations management. Throughout his career, he has demonstrated his ability to lead and develop large teams of up to 150 staff members. He has effectively managed operating budgets and exceeded financial objectives while maintaining a positive team environment.