Heather Marine
About Heather Marine
Heather Marine is a Patient Service Representative at MAXIMUS in Kansas City, Missouri, with a background in business administration and extensive experience in customer service and management roles.
Title
Heather Marine is a Patient Service Representative working at MAXIMUS. Her role focuses on enhancing access to care for Veterans through effective communication and project management.
Professional Experience
Heather Marine is currently employed at MAXIMUS as a Patient Service Representative, enhancing the access to care for Veterans by communicating with Veterans and Providers. She has held this role since 2019. Before this, she worked at QuikTrip as an Assistant Manager, Metro Foundation as an Assistant, and VVV Consultants LLC as a Collaborative Analyst. Additionally, she has experience in various other positions, including roles at Los Cabos Mexican Grill and Cantina, Windsor Fashions, St Mary's Medical Center, Premier Custom Care, Texas Roadhouse, and Chick-fil-A-Franchise.
Education and Certification
Heather Marine completed her Bachelor of Science in Business Administration (B.S.B.A.) from Rockhurst University, where she studied Business Administration and Management from 2013 to 2017. She also holds a Diploma from Blue Springs High School, where she attended from 2010 to 2013. Furthermore, she is certified as a Nurses Assistant, which enhances her ability to effectively communicate and manage care services for Veterans in her role at MAXIMUS.
Skills and Expertise
Heather Marine is skilled in project management and project fulfillment, which are crucial in her role at MAXIMUS for ensuring smooth access to care for Veterans. She is also an experienced Customer Service trainer, aiding in her daily interactions with Veterans and Providers to provide consistent and high-quality service.
Former Roles
Heather Marine's past roles include positions such as Manager at Texas Roadhouse in Blue Springs, MO, and Team Member at Chick-fil-A-Franchise in Blue Springs, MO. She has also worked as a Server at Los Cabos Mexican Grill and Cantina, a Sales Associate at Windsor Fashions, and an Emergency Medical Technician at St Mary's Medical Center. Her diverse work background has equipped her with a broad range of skills applicable to her current role.