Heidy Carolina Sierra
About Heidy Carolina Sierra
Heidy Carolina Sierra is a Bilingual Customer Service Representative currently working at Maximus and Kmart Corporation, with previous experience in various customer service and maintenance roles.
Current Position at Maximus
Heidy Carolina Sierra is currently working at Maximus as a Bilingual Customer Service Representative. In this role since 2018, she operates in Reston, Virginia. Her primary responsibilities include providing customer service assistance in both English and Spanish, leveraging her bilingual skills to serve a diverse client base.
Role at Kmart Corporation
Since 2017, Heidy Carolina Sierra has also been employed at Kmart Corporation as a Customer Service Representative in Hoffman Estates, Illinois. In this capacity, she addresses customer inquiries, resolves issues, and ensures a high level of customer satisfaction.
Previous Experience in the US Navy
From 2015 to 2017, Heidy Carolina Sierra served as a Hull Maintenance Technician in the US Navy, based in Washington, District of Columbia. Here, she was involved in the maintenance and repair of ship structures, acquiring technical skills pertinent to managing and maintaining naval equipment.
Educational Background
Heidy Carolina Sierra attended Los Angeles Pierce College, where she earned an Associate's degree after studying from 2010 to 2015. The educational experience provided her with a solid foundation in various academic disciplines, preparing her for diverse professional roles.
Involvement in the LARA Project
Currently, Heidy Carolina Sierra is involved in the LARA project with the Louisiana Department of Health. This project presumably engages her bilingual capabilities and customer service skills, although specific details about the nature of her work on this project have not been detailed.