Jahd Burns
About Jahd Burns
Jahd Burns is an Outreach Supervisor at MAXIMUS with extensive experience in outreach coordination and direct support services.
Company
Jahd Burns currently works at MAXIMUS, a company that provides administrative support and program management services.
Title
Jahd Burns serves as the Outreach Supervisor at MAXIMUS. He has held this role since 2018, overseeing various outreach activities and initiatives across Pennsylvania.
Professional Experience
Jahd Burns possesses significant experience in outreach and support roles. Before becoming the Outreach Supervisor, he worked as the Outreach Coordinator at MAXIMUS from 2016 to 2018. He also gained experience as a Business Intern at Kalu Yala in Panama in 2014 and served as a Direct Support Specialist at the Community Services Group in Williamsport, Pennsylvania, from 2009 to 2017.
Education and Expertise
Jahd Burns holds a Master's degree in International Development with a major in Urban Affairs and Planning and a minor in Human Security from the University of Pittsburgh Graduate School of Public and International Affairs (2020-2021). He also earned a Bachelor's degree in Business Administration with a concentration in International Business from Lock Haven University of Pennsylvania (2013-2014). Additionally, he has a degree in Business Administration: Global Management from the University of Pittsburgh (2008-2011) and a High School Diploma from Montgomery Area School District (2004-2008).
Key Responsibilities
As the Outreach Supervisor at MAXIMUS, Jahd Burns has developed cross-departmental working groups to enhance service quality. He organizes and presents at events across Pennsylvania to educate external stakeholders about programs. He is also responsible for creating training materials and instructions for projects managed by the Outreach department. Additionally, he conducts quality assurance reviews by creating monitoring and evaluation criteria and plays a key role in planning and adapting the long-term goals for the Outreach department.