Jaime Ryan
About Jaime Ryan
Jaime Ryan is the Deputy Director at MAXIMUS and has also served as a Call Center Manager since 2013.
Deputy Director at MAXIMUS
Jaime Ryan has held the position of Deputy Director at MAXIMUS since 2015. In this role, Jaime contributes to the management and strategic direction of the company, ensuring operational efficiency and excellence. The position involves overseeing various departments, implementing policies, and driving the continuous improvement of services and processes within the organization.
Call Center Manager at MAXIMUS
Since 2013, Jaime Ryan has also been serving as a Call Center Manager at MAXIMUS. This role requires managing the daily operations of the call center, which involves supervising staff, ensuring high standards of customer service, and streamlining communication processes. Jaime's responsibilities include staff training, performance evaluation, and ensuring that the team meets its performance targets.
Project Manager at Reed Group
Before joining MAXIMUS, Jaime Ryan worked at Reed Group as a Project Manager from 2001 to 2013. During this period, Jaime was responsible for coordinating and completing projects within the organization on time and within scope. The role involved overseeing all aspects of projects, setting deadlines, assigning responsibilities, and monitoring and summarizing progress. Jaime’s effective project management skills contributed to the successful completion of multiple projects over the 12 years.