Jaime X Rodríguez Bruckman
About Jaime X Rodríguez Bruckman
Jaime X Rodríguez Bruckman is a Customer Service Representative at Maximus with a diverse background in emergency management and public assistance roles.
Professional Experience at Maximus
Jaime X Rodríguez Bruckman is currently employed at Maximus as a Customer Service Representative / FED CDC VAX/SCA. He started this role in 2021 and is based in Orlando, Florida, United States. In this position, Jaime is responsible for customer service functions, likely focusing on federal CDC vaccine support and other related customer assistance activities.
Work History with Government and Emergency Services
Jaime previously worked at Osceola County Government as a Resource Government Services/Osceola County Emergency Management/OEM Operator for one month in 2021. His responsibilities included supporting local government emergency management operations in Orlando, Florida. He also served the U.S. Census Bureau as a Census Enumerator for two months in 2020, where he was involved in collecting and reporting census data.
Experience in Healthcare Customer Service
In 2021, Jaime worked at Xtend Healthcare, LLC as a Customer Service Representative / Vax Appointment Scheduler for three months. His duties likely included helping schedule vaccine appointments and providing customer support related to healthcare services. His role focused on ensuring efficient scheduling and up-to-date information for individuals seeking vaccination services.
Role with the Federal Emergency Management Agency (FEMA)
Jaime has extensive experience working with FEMA on various assignments. He served as a FEMA Incident Management Specialist Public Assistance (PA) Project Specialist for four months in San Juan, Puerto Rico, in 2019, and as a FEMA Emergency Management Specialist Public Assistance (PA) Site Inspector for two months in 2018-2019. Additionally, he was a FEMA STEP (IA) Project Specialist with Adjusters International for three months in 2018, and an Incident Management Specialist Individual Assistance (IA) Site Inspector at WSP USA from 2017 to 2018.
Educational Background
Jaime studied at Colegio Nuestra Señora de Belén, achieving a High School Diploma in General Studies between 2009 and 2012. He pursued higher education at Keiser University, where he studied Homeland Security and earned an Associate of Arts (AA) degree. Additionally, he attended Inter-American University of Puerto Rico - Metropolitan Campus, obtaining a Bachelor of Arts (BA) degree in Sports Technology.