Jamie Perrin
About Jamie Perrin
Jamie Perrin is a Customer Service Representative at MAXIMUS with extensive experience in customer service roles, including positions at Aviva and various short-term contracts in Norwich, United Kingdom.
Title
Jamie Perrin is currently serving as a Customer Service Representative at MAXIMUS. Jamie has held this position since 2017, bringing extensive experience and expertise to the role.
Professional Background at MAXIMUS
Jamie Perrin has been with MAXIMUS since 2017. In this role, Jamie showcases extensive skills in customer service, specifically managing and addressing customer queries and complaints. Jamie's responsibilities also include session planning and ensuring the effective management of customer service operations. Handling issues related to hearing, sight, and mobility further highlights Jamie’s specialized customer service capabilities.
Previous Experience
Before joining MAXIMUS, Jamie Perrin worked in various short-term contracts as a Customer Service Specialist in Norwich, United Kingdom, from 2013 to 2016. Jamie also held a long-term position at Aviva as an Insurance Advisor from 2000 to 2013. These roles helped Jamie develop a robust background in customer service and insurance advisory, demonstrating a consistent career dedicated to customer support.
Education and Expertise
Jamie Perrin studied at City College Norwich, where Jamie achieved a degree in Communication and Media Studies from 1993 to 1996. This educational background contributes to Jamie’s effectiveness in communication and customer service roles.
Customer Service Skills
Jamie Perrin is proficient in handling customer queries and complaint management. Jamie’s experience includes addressing specific needs related to hearing, sight, and mobility issues. Jamie's role also involves session planning and customer service operations management, showcasing strong organizational skills and a keen eye for detail. Additionally, Jamie's responsibilities extend to managing office duties, such as filing and responding to emails efficiently, along with meeting and greeting both the public and colleagues.