Jamie Pulliam
About Jamie Pulliam
Jamie Pulliam is the Contact Center Manager at Maximus Federal Services, Inc. in Richmond, Virginia.
Company
Jamie Pulliam is currently working at Maximus Federal Services, Inc. As a Contact Center Manager, Jamie oversees the operations and performance within the Contact Center. The company, known for its extensive work in government services, benefits from Jamie's expertise in managing customer service operations to achieve high efficiency and customer satisfaction.
Title
Jamie Pulliam holds the position of Contact Center Manager at Maximus Federal. In this role, Jamie is responsible for managing the overall operations of the contact center and ensuring that quality standards are met. This involves overseeing staff, implementing best practices, and ensuring that the contact center meets its targets.
Professional Experience at Maximus Federal Services
Jamie Pulliam has been serving as the Contact Center Manager at Maximus Federal since 2012. Located in the Richmond, Virginia Area, Jamie's role involves overseeing contact center operations, enhancing customer service processes, and ensuring compliance with company policies and federal regulations. Jamie’s leadership contributes to the efficiency and effectiveness of the contact center services offered by Maximus Federal.
Past Experience at General Dynamics Information Technology
Jamie Pulliam previously worked at General Dynamics Information Technology as a Contact Center Manager. Although the tenure lasted for a brief period in 1970, the experience offered foundational insights into the management of contact centers in a high-tech environment. This role entailed managing contact center operations and addressing client needs within the information technology sector.