Janet Powell

Janet Powell

Customer Service Representative @ Maximus

About Janet Powell

Janet Powell is a Customer Service Representative at Maximus Federal Services, Inc. with extensive experience in medical billing, coding, and customer care roles.

Company

Janet Powell currently works at Maximus Federal Services, Inc. as a Customer Service Representative. Her tenure began in 2018.

Title

Janet Powell holds the position of Customer Service Representative at Maximus Federal Services, Inc.

Professional Experience

Janet Powell's professional career includes various roles over the years. She served as a Customer Care Advocate at Convey Health Solutions in 2017-2018. Prior to that, she worked as a Medical Biller Specialist at Amsurg from 2010 to 2017. Her experience also includes working as an Order Entry Operator at QVC from 2006 to 2014 and as a Patient Financial Services Government Analyst at Jupiter Medical Center from 2006 to 2010.

Education and Expertise

Janet Powell studied at the Absolute Medical Coding Institute, obtaining a certification in Professional Coding in 2017. She further pursued her education at Xact Healthcare Solution from 2016 to 2019. Additionally, Powell earned two Associate’s Degrees from Broward College in Health Care Administration/Management and Applied Science Technology for Medical Coding/Billing, completed in 2003.

Technical Skills

Janet Powell holds expertise in medical coding, particularly in ICD10-CM, CPT, and HCPCS coding systems. She has been trained in auditing medical records for compliance and accuracy. Her skills include determining the accuracy of Evaluation and Management service levels and modifier usage, fulfilling legal requirements for medical documentation.

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