Jason B.
About Jason B.
Jason B. is a CCO Call Center Supervisor at MAXIMUS with over 8 years of experience in supervising call center operations. He has expertise in public speaking, team building, and is skilled in Microsoft Word.
Title
Jason B. holds the title of CCO Call Center Supervisor at MAXIMUS, where he has been working since 2015. In this role, he oversees the operations of the customer contact center, ensuring optimal performance and customer satisfaction.
Company
Jason B. is currently employed at MAXIMUS, a company known for providing government services and technology solutions. As a supervisor within the call center division, he contributes to the efficiency and effectiveness of customer service operations.
Previous Work Experience
Before joining MAXIMUS, Jason B. worked at Arizona Shower Door as a Report Specialist from 2006 to 2008, where he gained experience in data reporting and analysis. Prior to that, he served as a Call Center Supervisor at Pearson Government Solutions from 2003 to 2006, managing call center activities and leading customer service teams.
Education and Expertise
Jason B. studied at Yavapai College from 2011 to 2012. He has expertise in public speaking and team building, which enhance his ability to lead and motivate call center teams. His skills in Microsoft Word support his administrative tasks and reporting responsibilities.
Background in Call Center Supervision
With over 8 years of experience in supervising call center operations at MAXIMUS, Jason B. has a strong background in managing customer service teams. His efforts focus on improving team performance and cohesion, aligned with organizational goals.