Jason Miles
About Jason Miles
Jason Miles is a Workforce Management Analyst at Maximus with extensive experience in backend processes within the Banking and Insurance industries.
Professional Experience at Maximus
Jason Miles has been serving as a Workforce Management Analyst at Maximus since 2019. His role focuses on optimizing workforce productivity and ensuring efficient scheduling and allocation of resources. With his rich experience in backend processes, particularly within the Banking and Insurance industries, Jason plays a key role in improving operational efficiency and service delivery at Maximus.
Previous Roles at BlueCross BlueShield of South Carolina
From 2015 to 2019, Jason Miles held the position of Workleader at BlueCross BlueShield of South Carolina. In this role, he displayed his expertise in customer service leadership and backend processes. His work contributed to the efficient operations in the healthcare insurance sector in the Columbia, South Carolina Area.
Leadership Role at Assurant Specialty Property
Between 2013 and 2015, Jason Miles worked as a Team Lead at Assurant Specialty Property in the Florence, South Carolina Area. Here, he demonstrated his leadership capabilities and deep understanding of backend processes within the insurance industry, further honing his skills in managing teams and ensuring seamless customer service delivery.
Educational Background
Jason Miles holds a Bachelor's degree in Business Administration and Management, General from Strayer University, where he studied from 2012 to 2017. His academic background provided a strong foundation for his roles in workforce management and customer service leadership in various sectors.
Specialization in Workforce Management and Customer Service
Jason Miles specializes in workforce management and customer service leadership. With extensive experience in backend processes within the Banking and Insurance industries, he has been leveraging his skills to optimize workforce productivity and ensure high-quality customer service since at least 2019.