Javier Ruiz
About Javier Ruiz
Javier Ruiz is an Operations Manager at MAXIMUS with over 15 years of experience in customer service and team management.
Title
Javier Ruiz currently holds the position of Operations Manager at MAXIMUS. He started in this role in 2020.
Company
Javier Ruiz is employed at MAXIMUS, where he started as an Operations Manager in 2020. Before this, he functioned as an Operations Specialty Supervisor at the same company from 2019 to 2020.
Previous Positions
Javier Ruiz has a diverse work history in managerial roles. He was an Operations Team Manager at Spectrum from 2017 to 2018 in McAllen, Texas. Prior to that, he held various roles at T-Mobile, including Operations Team Manager from 2015 to 2016 in Springfield, Missouri, Operations Coach from 2013 to 2015, and Senior Technical Support Representative from 2010 to 2013 in Mission, Texas.
Education and Expertise
Javier Ruiz studied Mechanical Engineering at Texas State University from 2002 to 2003. He then attained an Associate's degree in Criminal Justice/Law Enforcement Administration from South Texas College, studying from 2003 to 2005. He furthered his education in the same field at The University of Texas Rio Grande Valley from 2006 to 2008.
Background in Customer Service
Javier Ruiz brings over 15 years of experience in the customer service field. His career includes managing teams to meet and exceed set goals. Javier's focus is on developing leadership skills among employees and creating innovative solutions to boost workforce efficiency.
Management Philosophy
Javier Ruiz utilizes a dynamic and versatile approach to balance the needs of people and business requirements. His management philosophy involves fostering leadership within his teams and continuously seeking ways to enhance operational efficiency.