Jay (Jonathan) Cheng
About Jay (Jonathan) Cheng
Jay (Jonathan) Cheng is a Customer Service Representative at Maximus with a diverse background in customer service, logistics, and event coordination.
Company
Jay Cheng is currently employed at Maximus as a Customer Service Representative. He has been with the company since 2021, working in Victoria, British Columbia, Canada. Maximus is known for providing operational services to government programs across various countries.
Professional Experience
Jay has held various positions in customer service and related fields. Prior to his current role at Maximus, he worked as a Contact Tracing Aide at Fraser Health Authority in 2020-2021 in Surrey, BC. In 2020, he also worked as a Call Center Representative for SinglePoint Group International Inc and as a Customer Service Representative for London Drugs. Additionally, Jay has served in many other roles, including Logistics Entry Clerk at Arterra Wines Canada, Front Desk Host at Shaughnessy Heights United Church, and Production Team Member at Tim Hortons.
Education and Expertise
Jay Cheng studied Administrative Assistant and Secretarial Science at Vancouver Community College (VCC), earning a Certificate in 2018. He also holds a Bachelor of Arts in General Studies with a concentration in French Language and Literature from Trinity Western University, completed between 2010 and 2015. His educational background has equipped him with administrative and language skills that complement his diverse work experience in customer service and logistics.
Community Engagement and Additional Skills
Jay has experience in coordinating fundraising events, highlighting his skills in event management and community engagement. He also has a strong interest in freelance photography, showcasing his creative abilities. Additionally, Jay actively participates in social networking to engage with like-minded individuals focused on community improvement initiatives.