Jesus Barrios
About Jesus Barrios
Jesus Barrios is a Customer Service Supervisor at MAXIMUS with a background in graphic design and extensive experience in email marketing.
Title
Jesus Barrios serves as a Customer Service Supervisor at MAXIMUS. He has been in this role since 2017, overseeing customer service operations and ensuring service quality in Chicago, IL.
Previous Roles in Graphic Design
Before his current position at MAXIMUS, Jesus Barrios held several roles in graphic design. He worked briefly at Aptus Health in Libertyville, Illinois, and at winetasting.com in Napa Valley, California. He also contributed as a Graphic Designer at Equity LifeStyle Properties, Inc. in Chicago, Illinois, and at 1800flowers.com in Melrose Park, Illinois, where he worked from 2013 to 2015.
Education and Expertise
Jesus Barrios holds an Associate of Arts and Sciences (A.A.S.) in Graphic Design from Fox College Inc, which he completed in 2011. Additionally, he attended Bogan High School, where he was part of the International Baccalaureate Program and received his high school diploma.
Skills in Email Marketing
Throughout his career, Jesus Barrios has enhanced his skills in email marketing. His extensive work in graphic design has allowed him to develop effective email campaigns with each new design project.
Customer Service Responsibilities
In his role as a Customer Service Supervisor at MAXIMUS, Jesus Barrios supervises a team of customer service representatives. He provides coaching to ensure that service level agreements are met, handles escalated calls, and runs KPI reports.