Joann Townsend
About Joann Townsend
Joann Townsend is an IT Project Manager at Maximus, specializing in federal projects and adept in both waterfall and agile methodologies.
Title
Joann Townsend holds the position of IT Project Manager - Federal at Maximus. In this role, she is responsible for overseeing various IT projects, ensuring that they meet the organization's objectives and deadlines.
Company
Maximus is the company where Joann Townsend has been employed since 2021. Maximus focuses on delivering professional services and solutions to government organizations and businesses. Joann works remotely, managing federal projects that cover diverse IT domains.
Project Management Skills
Joann Townsend effectively manages projects utilizing both waterfall and agile methodologies. She ensures that these projects align with corporate and business goals. Her skills include negotiating creative solutions to overcome project shortfalls and setting realistic expectations with customers. She uses tools like Smartsheet and SharePoint for comprehensive reporting, covering aspects such as project scope, status, risks, and accomplishments.
Role in Network Implementation
In her role, Joann Townsend leads Network Implementation and IT Infrastructure Teams focusing on the builds and closures of Customer Service Centers. This involves coordinating technical aspects of the projects and ensuring they meet the required operational standards.
Liaison Responsibilities
Joann acts as the primary liaison between technical teams and business stakeholders. Her role ensures effective communication and alignment of projects, which is crucial for the successful execution of IT strategies and solutions.