Joaquin Lopez
About Joaquin Lopez
Joaquin Lopez is a Field Technician 2 at Maximus with 5 years of technical support experience, specializing in high volume customer resolution in virtual settings.
Current Position at Maximus
Joaquin Lopez is currently employed as a Field Technician 2 at Maximus. He has been with the company since 2021, operating in the United States. His role involves providing technical support in a variety of settings, leveraging his extensive experience in technical troubleshooting and customer service.
Previous Role at Dell EMC
Prior to his current position, Joaquin Lopez worked at Dell EMC as a Senior Technician from 2020 to 2021. In this role, he focused on advanced technical support and problem-solving, which contributed to his proficiency in managing complex technical issues.
Technical Support Experience in San Antonio
Joaquin has considerable experience in technical support within the San Antonio, Texas Metropolitan Area. He worked as a Network Technician at Rental Express, LLC for 7 months in 2019, at Frontier Communications through IBEX as Technical Support from 2018 to 2019 for 7 months, and at Apple through Volt as Technical Support from 2017 to 2018 for one year. These roles emphasized his capability in handling high volumes of customer resolutions in virtual environments.
Educational Background in Information Technology
Joaquin Lopez studied Network and System Administration/Administrator at Northwest Vista College for 11 months in 2016. Prior to that, he attended Southwest High School from 2012 to 2016, where he earned a High School Diploma with an endorsement in Information Technology.
Pursuing Professional Certifications
Joaquin Lopez is actively pursuing COMPTIA A+ and Network+ certifications. These credentials aim to bolster his qualifications and advance his career towards becoming a Network Administrator. His dedication to continuing education underscores his commitment to professional growth in the IT field.